A legal disclaimer

Privacy Policy for Agape Healthcare Ltd 

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Last Updated: 04/09/2025

At Agape Healthcare Ltd, your privacy matters to us. We promise to keep your personal information safe, secure, and only use it in the right way.

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What we collect

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We may collect:

• Your contact details (name, phone, email, address)

• Health and care information (to make sure you get the right support)

• Emergency contact details (family or next of kin)

• Staff and job applicant details (for recruitment and payroll)

• Website visitor information (like forms you fill out)

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How we use your information

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We use your details to:

• Provide safe and personalised care

• Communicate with you and your family

• Keep records required by law and regulators

• Manage staff and employment records

• Improve our services

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We never sell your data to anyone.

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Who we share with

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Sometimes we need to share information with:

• Doctors, nurses, and other care professionals

• Local authorities and regulators (like CQC)

• Payroll, IT, and secure storage providers

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We always do this securely and only when necessary.

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How we keep it safe

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• All records are stored securely (locked cabinets or encrypted systems)

• Staff are trained on confidentiality and data protection

• We only keep information for as long as needed by law

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Your rights

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You have the right to:

• See the information we hold about you

• Ask us to correct mistakes

• Ask us to delete or stop using your data (in some cases)

• Change or withdraw consent at any time

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Contact us

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If you have any questions about how we use your information:

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Agape Healthcare Ltd
Tel: 0121 455 9654

Email: enquires@agapehealthcareltd.co.uk

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You can also contact the ICO (Information Commissioner’s Office) if you’re unhappy with how we handle your data: www.ico.org.uk