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1. What services does Agape Healthcare Ltd provide?
Agape Healthcare Ltd offers a full range of health and social care services designed to support individuals of all ages, including personal care, dementia care, support for people with learning disabilities, mental health conditions, physical and sensory impairments, as well as live-in care, companionship, food provision, shopping, and cleaning services. Our goal is to ensure every client receives compassionate, high-quality care tailored to their unique needs.
2. How do I arrange care for myself or a loved one?
Arranging care with Agape Healthcare Ltd is simple. You can contact our friendly team by phone, email, or through the contact form on our website. We’ll then schedule an initial consultation to assess your needs and create a personalized care plan. This plan ensures you or your loved one receive the right level of support in the comfort of your own home.
3. Are your carers fully trained and qualified?
Yes, all our carers undergo thorough recruitment checks, including enhanced DBS screening, reference verification, and comprehensive training before joining the team. We also provide ongoing professional development in areas such as dementia care, safeguarding, and first aid to maintain the highest standards of care.
Can I choose the carer who supports me or my loved one?
We do our best to match clients with carers who meet their specific needs, preferences, and personality types. We believe a good carer-client relationship is built on trust and understanding, so we strive to ensure compatibility and continuity of care wherever possible.
Do you provide care for children as well as adults?
Yes. Agape Healthcare Ltd provides specialized care for children and young people (0–18 years) with disabilities, learning difficulties, or complex health needs. Our dedicated team works closely with families, schools, and healthcare professionals to ensure a safe, supportive, and nurturing environment for every child.
What areas do you cover?
We currently provide home care services across the West Midlands and surrounding areas. However, for live-in care services, we can arrange support across the UK. Contact our team to discuss your location and care requirements.
How do you ensure the quality of your care services?
Quality assurance is at the heart of Agape Healthcare Ltd. We conduct regular care reviews, staff training, and compliance checks to meet CQC (Care Quality Commission) standards. We also welcome feedback from clients and families to continually improve our services.
What is the cost of your care services?
The cost of care depends on the type and level of support required, such as hourly visits, live-in care, or specialist services. We offer transparent pricing with no hidden fees and will provide a detailed quote following your initial consultation so you can make informed decisions.
Do you provide emergency or last-minute care services?
Yes, we understand that care needs can arise unexpectedly. Our team can arrange short-notice or emergency care services when possible, ensuring peace of mind during challenging situations. Contact us immediately to check availability.
Can I pick my own call times?
Yes, at Agape Healthcare Ltd, we understand that everyone’s schedule is different. We offer flexible care plans that allow you to choose call times that work best for you and your routine. Our goal is to provide support when you need it most, ensuring your comfort and convenience.
Who decides what gender the carer is?
At Agape Healthcare Ltd, your comfort and preferences are our top priority. When creating your care plan, you have the option to request the gender of your carer. We always strive to match you with a professional who meets both your care needs and personal preferences.
Do you offer short-term of Emergency care?
Yes, Agape Healthcare Ltd provides both short-term and emergency care services. Whether you need support for a few days, during recovery, or in urgent situations, our team can quickly arrange compassionate and professional care tailored to your needs.
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